The _______ allows the customer the ability to choose to purchase a supplier's offering intact or piecemeal from several integrated or stand-alone channels on a transaction-by-transaction basis.
A)efficient,low-cost transactional experience
B)high-touch,consultative experience
C)flexible,multi-access-point experience
D)one-stop shopping experience

Question

Quizplus · Accepted Answer

The given statement talks about the customer's ability to choose from multiple channels on a transaction-by-transaction basis, which implies flexibility and multi-access points. Option A talks about low-cost transactional experience, which is not necessarily relevant in this context. Option B talks about high-touch, consultative experience, which is a different approach altogether. Option D talks about one-stop shopping experience, which could be a subset of the flexible, multi-access point experience, but may not cover all aspects described in the given statement.

The _______ Allows the Customer the Ability to Choose to Purchase