The value assessment method,_____,enables a supplier firm to fill critical gaps in its knowledge of the customer firm's usage system as it relates to the supplier's market offering.Note that a critical assumption of this method is that the customer has an accurate perception of the effects of the studied changes upon its usage system.
A) internal engineering assessment
B) field value-in-use assessment
C) indirect survey questions
D) focus group value assessment
Correct Answer:
Verified
Q11: To exceed rather than simply meet customer
Q12: A _ express in words and simple
Q13: When comparing one product offering to the
Q14: The measure of customer _ is share
Q15: _ is NOT a diagnostic component of
Q17: _ are data-driven estimates of what a
Q18: When comparing one product offering to the
Q19: When comparing one product offering to the
Q20: _ is the work process of obtaining
Q21: Customer feedback provides the supplier with a
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