Kaplan and Norton introduced four different perspectives from which a company's activity can be evaluated. Which of the following is not one of the four perspectives
A) Financial perspective (how do we perceive our shareholders?)
B) Customer perspective (how do we perceive our customers?)
C) Process perspective (in what processes should we excel to succeed?)
D) Manufacturing innovation (how will we sustain our ability to change and improve?)
Correct Answer:
Verified
Q9: Kaplan and Norton introduced four different perspectives
Q10: Time to settle a claim from a
Q11: The Customer perspective describes how do we
Q12: Customer satisfaction should focus on setup time.
Q13: Unfavourable standard cost variances is an example
Q15: Employee productivity is an example of a
Q15: Employee productivity is an example of a
Q16: Suggestions per employee is an example of
Q17: Ultimately most companies exist to provide financial
Q18: Employee retention is an example of a
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