Put the steps of the personal selling process in order: Prospect for new customers; Select target customer; Preplan sales call and presentation; Make sales presentation; ______________; and Follow up after the sales call.

Question

Quizplus · Accepted Answer

The final step of the personal selling process is to close the sale, so the missing step is D, "Close sale". The correct order of steps is: 
1) Prospect for new customers 
2) Select target customer 
3) Preplan sales call and presentation 
4) Make sales presentation 
5) Close sale 
6) Follow up after the sales call. 
The options A, B, C, and E may occur during the sales presentation, but they are not the final step.

Put the Steps of the Personal Selling Process in Order