In One Year's Time,James Developed Gall Bladder Problems and Needed

In one year's time,James developed gall bladder problems and needed surgery;he became a single parent;he willingly moved his older mom in to live with him in order to avoid placing her in a nursing home;and,he unexpectedly tore his rotator cuff playing softball during the summer.Overall,these are not considered circumstances that impact job performance because they fall outside of the workplace.HR managers need only be concerned with how James performs when he is at work.
Health issues and social issues affect job performance.HR managers must create strategies for addressing these challenges.HR managers cannot compartmentalize these as issues that fall outside of the work environment,because they directly impact workers' abilities to perform well at work.