Question 1

Crocker Enterprises conducts thorough background investigations of its prospective employees.The purpose of such investigations is to:

Accepted Answer

The purpose of conducting thorough background investigations of prospective employees is to identify those applicants that are most likely to succeed. The other options are either not relevant or have different purposes.

Question 2

Which of the following is a valid statement about contingent workers?

Accepted Answer

An increasing number of companies are realizing the benefits of hiring skilled professionals such as accountants as part of their contingent workforce. This allows them to have access to specialized expertise without the cost of hiring a full-time employee. Option A is incorrect as contingent workers can be skilled professionals. Option B is incorrect as there is no legal requirement for equal compensation for contingent workers. Option D is incorrect as companies can hire contingent workers for any position, including management roles.

Question 3

Which of the following statements about contingent workers is most accurate?

Accepted Answer

Companies often turn to contingent workers in an uncertain economy because they provide flexibility, cost savings, and the ability to quickly adjust to changes in demand. The other statements are not accurate as they do not reflect the current state of contingent work in the U.S.

Question 4

____________ introduces new employees to the organization,their fellow workers,their supervisors,and to the policies,practices,and objectives of the firm.

Accepted Answer

Employee orientation is the process of introducing new employees to the organization, their coworkers, supervisors, and the policies and practices of the company. This is often done through a formal program that helps new employees feel welcome and comfortable in their new job. Vestibule training typically refers to training that is done in a simulated work environment, while job specification is a description of the duties, responsibilities, and qualifications required for a specific job.

Question 5

The purpose of ____________ is to increase an employee's ability to perform productively.

Accepted Answer

Training and development programs are designed to provide employees with new skills, knowledge, and tools to perform their jobs more effectively and productively. These programs can range from on-the-job training to formal classroom training, and can cover a wide range of topics including technical skills, leadership skills, and industry-specific knowledge. By investing in training and development, employers can improve the performance of their employees, increase job satisfaction, and enhance the overall effectiveness of their organization.

Question 6

Mallard's Department Store typically sells over a third of all its merchandise in the last two months of the year.Management has found that it must hire __________ workers during this period of increased business to supplement its permanent employees.

Accepted Answer

Contingent workers are temporary or part-time employees hired to help with increased workload or demand, making them the best fit for the scenario described in the question. Nontenured workers are typically used in academic settings, apprenticeships are usually for skilled trades, and journeymen are experienced workers who have completed an apprenticeship.

Question 7

As indicated in the Making Ethical Decisions box,"Motivating Temporary Employees",

Accepted Answer

The answer of As indicated in the Making Ethical Decisions...

Question 8

A worker who successfully completes an apprenticeship program earns the title:

Accepted Answer

A worker who successfully completes an apprenticeship program earns the title of journeyman.

Question 9

In a(n)______________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

Accepted Answer

An apprenticeship program is a training method in which an inexperienced worker learns a trade by working alongside an experienced employee to acquire the necessary skills and knowledge. It typically involves a combination of classroom instruction and on-the-job training.

Question 10

The first step in establishing training and development programs is to:

Accepted Answer

Before designing any training and development programs, it is important to assess the needs of the organization and the skills of the employees. This will help to identify areas where training is needed and ensure that the programs are designed to address specific skill gaps. Starting to design programs before conducting needs assessments can result in ineffective or irrelevant training. Options A and C are not relevant as they do not relate to establishing training and development programs, and option D is not the first step.

Question 11

Internet-based training courses are sometimes also called:

Accepted Answer

Internet-based training courses are also known as distance learning because the learners are physically separated from the instructor or facilitator.

Question 12

Danielle relies on summer earnings to fund her next year at the university.When she tried to get her old high school summer job back at local Cool Rags Clothier,she learned that the manager no longer hires college students during the summer months.Which of the following strategies do you recommend that Danielle pursue?

Accepted Answer

Contacting temporary staffing companies can help Danielle find summer work at other businesses that need temporary employees. This is a proactive approach that can help her secure a job and earn money for university. Option B may not be reliable, as it is unclear if Cool Rags will change their policy in the future. Option C is not ideal, as it may be difficult to find a permanent job that is willing to let her leave after a few months. Option D is not necessary in this situation, as Danielle has work experience and is simply looking for short-term employment.

Question 13

Pre-employment physical examinations are:

Accepted Answer

Pre-employment physical examinations are legal in some states, but only if given to everyone applying for the position. They cannot be used to specifically screen out unwanted individuals, but instead are a way to ensure that the employee is healthy enough to handle the job requirements. In some states, the physical exam can only be given once an offer of employment has been accepted.

Question 14

Jolie is a human resource manager who is currently involved in selecting employees.Which of the following activities is Jolie most likely to be working on in her present assignment?

Accepted Answer

The answer of Jolie is a human resource manager who...

Question 15

Shadowing is another term used to refer to _____________.

Accepted Answer

Shadowing refers to on-the-job training where an employee follows and observes a more experienced colleague to learn about specific tasks or responsibilities. Therefore, the best choice is D.

Question 16

Betty Roosevelt is a human resource manager with Avondale Industries.Her current assignment is to revise and update Avondale's employment testing procedures.Betty should:

Accepted Answer

Betty should design tests that are directly related to an applicant's ability to perform the job. This will ensure that the test is both fair and accurate, and that it effectively predicts an applicant's potential to perform well in the job. Tests that measure general aptitudes or are overly difficult can discriminate against qualified applicants and may not effectively assess their ability to perform. Additionally, Betty should ensure that the tests comply with all relevant laws and regulations regarding employment testing.

Question 17

Employment testing:

Accepted Answer

Employment testing is legal as long as it is directly related to the job. This ensures that the test is job-related and does not unfairly discriminate against any particular group. Basic and general skills tests may not be a good predictor of job performance, but tests that directly measure the skills required for the job can be very useful in selecting the best candidates.

Question 18

Which of the following workers would be the best example of a contingent worker?

Accepted Answer

A contingent worker is someone who is hired on a temporary or part-time basis, often to meet short-term business needs or to fill in for absent employees. Option B, an accountant hired to help during the busy tax season, best fits this definition. Options A, C, and D all describe workers who have more permanent positions within their organizations.

Question 19

______________ is the easiest kind of training to implement,when the job requires simple tasks and/or repetitive.

Accepted Answer

The answer of ______________ is the easiest kind of training...

Question 20

Computer and robotics training is sometimes performed in a nearby classroom type setting.We refer to near-the-job-training as _____________.

Accepted Answer

Vestibule training is a type of near-the-job training that takes place in a simulated work environment similar to the actual workplace. This training is conducted in a classroom-type setting, but the equipment and procedures used are identical to those used in the workplace.

Quiz 11: Human Resource Management: Finding and Keeping the Best Employees