Question 1

An advantage of hiring from within is that it improves employee morale.

Accepted Answer

When employees see that opportunities for advancement and growth exist within the company, they are more likely to be motivated and engaged in their work. This can improve overall morale and job satisfaction among the workforce.

Question 2

Job applications can ask about educational background and past job experience.

Accepted Answer

Job applications commonly ask for information about educational background and past job experience to assess the candidate's qualifications for the position.

Question 3

According to the Spotlight on Small Business box in Chapter 11,small businesses have an advantage over large businesses when it comes to recruiting good talent for two reasons: they can afford to pay better;and they already have great employees who recruit for them.
Small Businesses are usually at a disadvantage because they usually cannot compete with the salaries offered by larger companies.The box provides several strategies that small businesses have used to recruit good talent,including hiring their customers,hiring contingent workers,and asking their employees for assistance with recruiting.

Accepted Answer

Small businesses typically cannot afford to pay better than large businesses, which is why they often use alternative strategies to recruit talent.

Question 4

As the HR manager at a small business,John handles most of his firm's recruiting efforts.Because John recruits for a small business he has a distinct advantage over larger competitor firms when it comes to finding the right people to fill his firm's needs.
Recruiting qualified workers may be very difficult for small businesses because they don't have the staff to recruit internally,and often offer wages and benefits that are less attractive than those offered by larger firms.

Accepted Answer

Small businesses often face challenges in recruiting due to limited resources, less competitive compensation packages, and smaller recruiting teams compared to larger firms.

Question 5

Charlie plans to hire three outside sales professionals for his small non-profit organization that operates out of a suburb of Chicago.The new recruits know that after a three-month period,only one will remain.He is using a method of recruitment called part-time,temporary employment.
The nonprofit is test-driving employees,which is similar to hiring contingent workers.In this case,the contingent workers are competing for one permanent position.

Accepted Answer

The answer of Charlie plans to hire three outside sales...

Question 6

Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

Accepted Answer

Public and private employment agencies and college placement offices are considered external sources of recruitment, as they are outside the organization. Internal sources would include promotions and transfers from within the organization.

Question 7

According to the Spotlight on Small Business box in Chapter 11,one way that a small business can attract qualified employees is to hire its customers.

Accepted Answer

The Spotlight on Small Business box in Chapter 11 suggests that hiring customers can be a way for small businesses to attract qualified employees. By hiring customers, small businesses can identify individuals who already have an interest in and knowledge of the company's products or services. Additionally, customers who are hired may be more invested in the success of the business, which can translate into better performance on the job.

Question 8

Artificial intelligence software already exists that will review information provided by an applicant and e-mail a report to a manager with a recommendation as to whether the applicant should be interviewed.

Accepted Answer

Artificial intelligence software that reviews applicant information and provides a recommendation for an interview already exists.

Question 9

The What's Hapnin' Corporation is about to diversify into an entirely new market.This move will create the need for several new positions in the production and marketing departments.However,the production technologies and the marketing environment in this new market are very different than in What's Hapnin's traditional market.The company is likely to rely on external sources to fill many of the positions created by its diversification.
Given the differences in technologies and marketing environments,it is unlikely that What's Hapnin' will be able to find enough qualified applicants within the organization to fill the new positions.Thus,it will have to look outside the organization.This is known as external recruitment.

Accepted Answer

The passage states that it is unlikely for What's Hapnin' to find enough qualified applicants within the organization, hence, it will have to rely on external recruitment to fill the new positions.

Question 10

The amount most businesses spend on selecting and training workers is relatively low.

Accepted Answer

Most businesses invest a significant amount of time and money on selecting and training their workers to ensure they have the necessary skills and knowledge to perform their job effectively.

Question 11

When recruiting,human resource managers must attract people who not only have the right skills,but also fit in with the corporate culture,and work well under the company's leadership style.

Accepted Answer

When recruiting, human resource managers need to consider not only a candidate's skills but also how well they will fit in with the company's culture and leadership style. This ensures that the company attracts candidates who will be a good fit and be able to work effectively within the organization.

Question 12

When recruiting employees,human resource managers focus primarily on the skills and training of the people they are recruiting,and work on determining "fit" after the hiring process has occurred.
With the current emphasis on teamwork,empowerment,and participative management,it is important to find workers who not only have the desired skills,but who also fit in with the culture and leadership style of the organization.

Accepted Answer

Human resource managers typically assess both skills and cultural fit during the recruitment process to ensure candidates align with the organization's values and work environment.

Question 13

The cost of recruiting,processing,and training a new entry level employee is significant,and sometimes exceeds the annual salary earned by the employee.

Accepted Answer

This statement is true. The cost of recruiting, processing, and training a new entry-level employee can include advertising and interviewing costs, background checks, drug testing, orientation, and onboarding, among other expenses. These costs can add up to be more than the annual salary of the employee, especially in the first year of their employment. Therefore, it is important for companies to invest in employee retention and engagement strategies to reduce turnover and the associated costs.

Question 14

Small businesses usually find recruitment easier than large firms.

Accepted Answer

While small businesses may have a smaller pool of candidates to choose from, they often lack the resources and brand recognition of larger firms, making recruitment more challenging. Additionally, small businesses may not have the same level of HR expertise or dedicated recruitment staff as larger firms.

Question 15

Rob is the human resource manager for a medium-sized corporation.He understands the value of hiring from within to fill positions whenever possible.This means that Rob relies extensively on promotions,transfers,and recommendations from current employees to find qualified employees.
When a human resource manager uses internal sources,he or she relies on transfers,promotions,and employee recommendations to fill positions.

Accepted Answer

The statement accurately describes the use of internal sources by a human resource manager.

Question 16

Staff members from the human resource department seldom take part in initial screening interviews,but often participate in the follow-up interviews of top job candidates.

Accepted Answer

Human resource department staff members frequently take part in initial screening interviews to assess candidates' qualifications and fit for the position, and they may also be involved in follow-up interviews.

Question 17

Selection is the process of gathering information and deciding who should be hired,under legal guidelines,for the best interests of the individual and the organization.

Accepted Answer

Selection involves a systematic process of gathering information about candidates and making the best hiring decision based on both the needs of the organization and the qualifications and fit of the individual candidate. It must be done in compliance with legal guidelines to ensure fairness and avoid discrimination.

Question 18

Transfers and promotions are internal sources used by human resource managers to fill recruiting needs.

Accepted Answer

Transfers and promotions are internal sources of recruitment, as they involve hiring from within the organization. This approach can be cost-effective and may enhance employee loyalty and motivation.

Question 19

Because current legal guidelines limit the types of questions that can be asked,completed job application forms contain very little useful information about job candidates.

Accepted Answer

Job application forms are designed to collect a variety of useful information about candidates, including their education, work experience, skills, and references, while adhering to legal guidelines.

Question 20

External recruitment sources are usually cheaper to use than internal sources.

Accepted Answer

External recruitment sources typically involve advertising job openings and receiving a large pool of applicants, which can be costly in terms of time and money spent on screening and interviewing candidates. Internal recruitment sources, on the other hand, involve filling job openings with current employees who are already familiar with the company culture and require less time and money to train. Therefore, internal recruitment sources are usually cheaper to use than external sources.

Quiz 11: Human Resource Management: Finding and Keeping the Best Employees