Which of the following statements about courtesy is true?
A) Courtesy is only necessary in formal writing.
B) Writing with courtesy means including overly polite expressions.
C) Courtesy means writing while keeping in mind what will make the recipient feel understood, appreciated, and comfortable.
D) Rubber stamps are the best way to convey courtesy in writing.
E) Courtesy is not expected by executives, who prefer to get the facts without any niceties.

Question

Quizplus · Accepted Answer

Courtesy in writing means considering the recipient's feelings, needs, and expectations while drafting the message. It does not entail being overly formal or including unnecessary language. Courteous writing aims to establish a positive, respectful, and productive relationship between the writer and the reader. This applies to both formal and informal writing contexts. The other options are incorrect, as they either minimize or misconstrue the concept of courtesy in writing.

Which of the Following Statements About Courtesy Is True