The nurse manager teaches a group of graduate nurses how to respond to angry colleagues effectively.Which statement,if made by a graduate nurse indicates a need for further instruction?
A)"It is important to consider your colleague's point of view."
B)"Anger may be caused by frustration or fear of loss of control."
C)"I should avoid interactions with angry colleagues."
D)"I may feel uncomfortable when dealing with an angry colleague."

Question

Quizplus · Accepted Answer

Avoiding interactions with angry colleagues is not a productive or effective way to handle the situation. It is important for graduate nurses to learn how to respond to angry colleagues in a professional manner and to try to understand their perspectives.

The Nurse Manager Teaches a Group of Graduate Nurses How