Question 1

Job sharing is a work arrangement in which employees work at a place other than the traditional office,such as a satellite branch closer to their homes or,in some cases,at home.

Accepted Answer

Job sharing is a work arrangement where two or more employees share the responsibilities of a single full-time job, not necessarily working from a different location.

Question 2

A survey of small companies shows that nearly half reward their workers with bonuses or other performance-related compensation.

Accepted Answer

The statement clearly states that nearly half of small companies reward their workers with bonuses or other performance-related compensation, indicating that this is a common practice in such companies. Therefore, the statement is true.

Question 3

To effectively recognize good performance in a way that motivates employees,the small business owner is forced to use financial rewards.

Accepted Answer

While financial rewards can be motivating, there are also other ways to recognize good performance that can be equally or more effective, such as offering opportunities for professional growth and development, providing public recognition and praise, or offering non-financial rewards such as extra time off or flexible work arrangements. It is important for small business owners to consider a variety of recognition strategies that align with the values and goals of their employees.

Question 4

One of the surest ways to kill high performance is simply to fail to recognize it and the employees responsible for it.

Accepted Answer

Failing to recognize high performance can lead to demotivation and disengagement among employees, which can ultimately harm their performance and the overall productivity of the organization. Therefore, it is important for employers to acknowledge and reward their employees' achievements and contributions to maintain a high-performance culture.

Question 5

Flextime is an arrangement where the employees both share responsibility for a single job and may choose where and when they accomplish the assigned tasks.

Accepted Answer

Flextime typically refers to a work arrangement that allows employees to choose their work hours within certain limits, but it does not inherently involve sharing responsibility for a single job. Sharing a job is more accurately described as job sharing.

Question 6

When an entrepreneur wants to motivate his/her employees by giving them more responsibility in their jobs and more control over all the elements of the job,he/she would use job enlargement.

Accepted Answer

Job enlargement typically involves adding more tasks to an employee's role at the same level of responsibility, while giving employees more responsibility and control over their work is known as job enrichment.

Question 7

Flexplace is an easy job design strategy for companies to use because of telecommuting.

Accepted Answer

Flexplace involves allowing employees to work from home or other locations outside of the office, which is made possible by telecommuting technology such as video conferencing and cloud computing. Therefore, telecommuting makes it easy for companies to implement this job design strategy.

Question 8

Open-book management is when employees have access to all of a company's records,except financial statements.

Accepted Answer

Open-book management involves giving employees access to all of a company's financial statements as well as other records. So the statement is false.

Question 9

Job enrichment involves building motivators into a job by increasing the planning,decision-making,organizing,and controlling functions.

Accepted Answer

Job enrichment is a process that involves incorporating motivational factors into a job through increasing the employee's responsibility and autonomy in the decision-making, organizing, and controlling aspects of their role. This allows employees to have greater control over their work and contributes to higher levels of job satisfaction and motivation. Therefore, the statement is true.

Question 10

Effective performance appraisals link the employee's performance to his/her specific job description.

Accepted Answer

Effective performance appraisals should be based on the specific job requirements and responsibilities outlined in the employee's job description. This helps to ensure that the appraisal process is fair, objective, and relevant to the employee's actual job performance. It also helps to identify areas where the employee can improve in their role and provides a clear framework for setting goals, providing feedback, and measuring progress over time.

Question 11

Tina is dismantling her assembly-line operation and giving her workers responsibility for the entire job of creating the arc welders her company sells.By doing this,Tina is using a job enrichment strategy by specifically increasing task identity.

Accepted Answer

Job enrichment involves increasing the level of responsibility and autonomy of workers by increasing task identity, task significance, task variety, and task feedback. Giving workers the responsibility for the entire job of creating arc welders increases their task identity by allowing them to see the end result of their work and take ownership of the entire process.

Question 12

For pay-for-performance systems to work,there needs to be frequent payouts to the employees.

Accepted Answer

Frequent payouts help to reinforce the link between performance and reward, incentivizing employees to maintain and improve their performance. Without frequent payouts, the connection between performance and reward may be weakened and employees may not feel as motivated to strive for better results.

Question 13

The biggest complaint heard about performance appraisals is that they only happen periodically,generally once a year,and most employees don't receive ongoing feedback on the job.

Accepted Answer

Performance appraisals are often done only once a year, and many employees do not receive regular feedback on their job performance throughout the year.

Question 14

When a small business owner moves to an empowering management style,he/she should expect to lose about 5% of the workforce because that represents the number of workers who do not want to work in that type of environment.

Accepted Answer

It is common for some employees to resist or feel uncomfortable with changes in management style, and a transition to an empowering style may not be appealing to all workers. A loss of around 5% of the workforce is not uncommon, but this can vary depending on the specific situation and the attitudes and values of the employees.

Question 15

Most of the time of a performance evaluation should be spent discussing the future and what can be done to improve performance.

Accepted Answer

A performance evaluation should primarily be focused on discussing the future and identifying ways to improve performance. While it is important to review past performance, the majority of the time should be spent on setting goals and developing a plan for growth and development.

Question 16

Flexplace is a work arrangement in which two or more people share a single full-time job.For instance,two college students might share the same 40-hour-a-week job,one working mornings and the other working afternoons.

Accepted Answer

Flexplace refers to arrangements that allow employees to work from different locations, not the sharing of a single job between two or more people. The scenario described is more accurately termed job sharing.

Question 17

To be effective,any reward system used must be tailored to the tastes and interests of the employees.

Accepted Answer

This is because employees have different preferences and what might be rewarding for one employee might not be for another. Therefore, it is important to take into consideration the individuals' preferences when implementing a reward system in order for it to be effective.

Question 18

Open book management is a management style where the owner provides employees with access to all the company's records,including financial statements.

Accepted Answer

Open book management involves sharing financial and other business information with employees to promote transparency and collaboration. Employees are encouraged to understand the company's financial position and make suggestions for improving it.

Question 19

Workers who telecommute have lower productivity but increased job satisfaction.

Accepted Answer

This statement is false. Research has shown that telecommuters have equal or higher productivity compared to traditional office workers, and they frequently report higher job satisfaction due to the flexibility and autonomy that telecommuting provides.

Question 20

The first step in establishing a feedback or performance appraisal process is to decide what performance to measure.

Accepted Answer

Before establishing a feedback or performance appraisal process, it's important to define what performance metrics or goals are important to measure. This will help establish clear expectations for employees and a framework for evaluating performance.

Quiz 21: Staffing and Leading a Growing Company