A well-written buffer can
A)trivialize the reader's concerns.
B)divert attention from the problem.
C)mislead the reader into thinking your message actually contains good news.
D)indicate empathy with the audience.
E)flatter the reader.

Question

Quizplus · Accepted Answer

A well-written buffer should show empathy with the audience, by acknowledging concerns or difficulties they might have, while still leading into the main message. Trivializing concerns or misleading the reader is not helpful, and flattering the reader may not be appropriate to the situation.

A Well-Written Buffer Can