According to the indirect approach for delivering bad news,you should place the negative news
A) immediately after the buffer.
B) immediately before the reasons.
C) immediately after the reasons.
D) at the very end.
E) in the opening paragraph.
Correct Answer:
Verified
Q21: Use the direct approach for negative messages,if
Q30: Instead of announcing the bad news up
Q31: One important goal of a buffer is
Q32: According to your textbook,which of the following
Q33: In a negative message,the explanation section should
A)distract
Q34: Consider the following statement: "Our profits,which have
Q34: What are the two benefits of stating
Q36: A well-written buffer can
A)trivialize the reader's concerns.
B)divert
Q38: You can use an agreement strategy to
Q39: In the reasons section of a negative
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