Encouraging additional communication in the close of a negative message
A) is expected,even if you really don't want to discuss the matter any further.
B) should be avoided unless you are truly willing to discuss the matter further.
C) is appropriate for internal audiences,but never for external audiences.
D) should be done only if you direct the audience to contact someone else.
E) isn't a good idea,no matter what the circumstances may be.
Correct Answer:
Verified
Q41: What four guidelines should you follow in
Q42: When you must deliver negative messages in
Q43: When you must deliver bad news in
Q43: When the bad news appears to be
Q44: When delivering bad news,wording such as "We
Q45: When the audience is aware of the
Q47: Do all of the following except _
Q48: When providing reasons and additional information for
Q49: When you are refusing a routine request
Q51: Employees who engage in whistleblowing
A)are disloyal and
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