Do all of the following except ________ if you must refuse a claim.
A)show that you understand the claim
B)argue heatedly for your point of view
C)explain your refusal
D)suggest alternative action
E)stick to the facts

Question

Quizplus · Accepted Answer

Arguing heatedly for your point of view is not a productive way to handle a claim. It can create more conflict and make the situation worse. It's important to remain calm and professional when dealing with a refused claim. Instead, focus on showing understanding, explaining the reason for the refusal, and offering alternative solutions if possible. Stick to the facts and avoid getting emotional or defensive.

Do All of the Following Except ________ If You Must