A crisis management plan should
A)define operational procedures and outline communication tasks and responsibilities.
B)make provisions for concealing operational issues from the news media.
C)avoid limitations on who is authorized to speak on behalf of the company.
D)never include contact information for key executives and personnel.
E)be built based on small business standards.

Question

Quizplus · Accepted Answer

A crisis management plan should define operational procedures and outline communication tasks and responsibilities to ensure a coordinated and effective response to crises. It should also assign specific roles and responsibilities to team members and establish communication protocols to ensure accurate and timely dissemination of information. Concealing operational issues from the news media, avoiding limitations on who is authorized to speak on behalf of the company, and including contact information for key executives and personnel are not recommended practices. Additionally, a crisis management plan should be tailored to the specific needs and circumstances of the organization, rather than based on generic small business standards.

A Crisis Management Plan Should