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Amina Amina Received Her Human Resources Diploma Last Year, and Has

Question 24

Multiple Choice

Amina
Amina received her human resources diploma last year, and has been working for six months in the human resources department of Global Success, an international marketing organization. When she accepted the position, she was very familiar with text messaging, instant messaging, blogging, and many other new technology-based communication channels, so she was quite confident that her communication skills would allow her to succeed in her new position. Amina's position requires that she create documents, often posting them to the company human resources Web site, and make presentations about human resources policies and procedures at company meetings.
-Amina left a voicemail for a colleague whose first language was not English. In the voicemail, she used many idioms and abbreviations that made the content difficult for the colleague to understand. Amina's colleague returned the phone call with many questions about the purpose of the voicemail. Which barrier of effective listening prevented Amina's colleague from processing her voicemail message?


A) technological barriers
B) grandstanding
C) faking attention
D) language problems

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