Amina
Amina received her human resources diploma last year, and has been working for six months in the human resources department of Global Success, an international marketing organization. When she accepted the position, she was very familiar with text messaging, instant messaging, blogging, and many other new technology-based communication channels, so she was quite confident that her communication skills would allow her to succeed in her new position. Amina's position requires that she create documents, often posting them to the company human resources Web site, and make presentations about human resources policies and procedures at company meetings.
-Amina thinks about a message that she has to send to a co-worker, and then begins to write the first draft of the message. According to the model in the text, what stage of the communication process is Amina in at this point?

Question

Quizplus · Accepted Answer

Amina is in the encoding stage of the communication process, where she is creating a message in a form that can be understood by her co-worker. She is drafting the message and considering the words, tone, and format to ensure effective communication. The feedback stage is where the receiver responds to the message, decoding is where the receiver interprets the message, and channel selecting stage is where the sender chooses the appropriate channel to send the message.

Amina Amina Received Her Human Resources Diploma Last Year, and Has