Creations Media Inc. ,a publishing company,conducted an internal survey on employee satisfaction.The results indicated that a majority of its support staff considered their jobs to be monotonous.In order to change this,management decided to combine the job duties of assistants,typists,and file clerks into a single job that requires all three kinds of work.Which of the following techniques of job design did this move constitute?
A) job analysis
B) job review
C) job identification
D) job evaluation
E) job extension

Question

Quizplus · Accepted Answer

This move constitutes job extension, which involves increasing the number and variety of tasks that an employee performs, in order to make the job more challenging and less monotonous. Combining the duties of assistants, typists, and file clerks into a single job that requires all three kinds of work would expand the variety of tasks that employees perform, thereby extending the job.