Which of the following is not an example of customer service?
A) Making customers happier by listening to them
B) Suggesting a less expensive product that will meet the customer's need
C) Providing free delivery
D) Cutting resource costs
E) Upgrading production lines
Correct Answer:
Verified
Q14: People that you think might be receptive
Q15: Information such as customers' e-mail addresses and
Q16: Which of the following is NOT a
Q17: Customer service after a sale is an
Q18: Entrepreneurs sell constantly to _.
A) Potential employees
B)
Q20: Customer complaints should be _.
A) Acknowledged and
Q21: The costs of securing new customers are
Q22: Personal selling is dealing with potential customers
Q23: Entrepreneurs _ constantly, not just to customers,
Q24: If a customer is dissatisfied, it is
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