Customer complaints should be ________.
A) Acknowledged and responded to politely
B) Politely ignored
C) Carefully listened to, but not responded to
D) Not taken seriously
E) Overlooked

Question

Quizplus · Accepted Answer

Customer complaints should always be acknowledged and responded to politely. Ignoring or not taking complaints seriously can damage the reputation of the business and lead to loss of customers. Listening carefully to the concerns and resolving the issue can help improve customer loyalty and satisfaction. Overlooking complaints can lead to negative reviews and harm the business in the long run.

Customer Complaints Should Be ________