What should you do when a customer raises objections during a sales call?
A) Ignore them; the customer will forget about them by the time the call is over.
B) Acknowledge objections as they arise and respond to them.
C) Shorten the sales call; don't waste time on a customer who has objections to your product or service.
D) Say, "I'll get back to that in a moment."

Question

Quizplus · Accepted Answer

It is important to address any objections the customer may have in order to alleviate their concerns and potentially close the sale. Ignoring objections or shortening the call may lead to lost opportunities. Saying "I'll get back to that in a moment" can be a useful technique, but it should be followed up with a thorough response to the objection.

What Should You Do When a Customer Raises Objections During