Customers may be disappointed with a service for all of the following reasons EXCEPT
A)The customers may not have the ability to use the service correctly.
B)Customers may have difficulty getting along with other customers.
C)Customers enter the service establishment expecting a different service than the organization delivers.
D)All of these are reasons why customers may be disappointed with a service.
E)None of these are reasons why customers may be disappointed with a service.

Question

Quizplus · Accepted Answer

Each option (A, B, C) describes a scenario where customers might be disappointed with a service, indicating that all listed reasons can lead to customer dissatisfaction.

Customers May Be Disappointed with a Service for All of the Following