Which of the following conditions is NOT considered a cost of empowerment?
A) Greater monetary investment in the hiring of service personnel
B) Service delivery may be slower
C) Service delivery may be inconsistent
D) All of these are costs associated with empowerment.
E) None of these are costs associated with empowerment.
Correct Answer:
Verified
Q11: A service organization's service personnel often have
Q12: The decision to costume service employees is
Q13: When service employees are laboring at the
Q14: Empowered service employees are not often encouraged
Q15: 'Double-barreled training' involves a focus on technical
Q17: The responsibility of creating a favorable emotional
Q18: With respect to service personnel,great social skills
Q19: Which type of service personnel,if any,has the
Q20: Which of the following service organization directives
Q21: COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social
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