Which of the following service organization directives is NOT required for increasing the likelihood that a service organization's employees will be excellent performers?
A) Hire intelligently
B) Train intensively
C) Monitor incessantly
D) Reward inspirationally
E) Acknowledge instantaneously
Correct Answer:
Verified
Q15: 'Double-barreled training' involves a focus on technical
Q16: Which of the following conditions is NOT
Q17: The responsibility of creating a favorable emotional
Q18: With respect to service personnel,great social skills
Q19: Which type of service personnel,if any,has the
Q21: COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social
Q22: Service personnel who fall short of operating
Q23: Which of the following activities should a
Q24: COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social
Q25: COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social
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