Which of the following activities should a service organization consider using to maximize the productivity of its employees?
A) The service organization should challenge its employees to operate at the maximum end of the discretionary effort scale.
B) The service organization should institute a program of internal marketing.
C) The service organization should consider ways of harnessing technology to facilitate workers' appointed tasks.
D) All of these activities should be considered by service organizations that want to maximize employee productivity.
E) None of these activities should be considered by service organizations that want to maximize employee productivity.
Correct Answer:
Verified
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Q21: COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
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Jazz Improvisation
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Q24: COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social
Q25: COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social
Q26: COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social
Q27: COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social
Q28: COMPLETION QUESTIONS
Boundary Spanners
Mystery Shopping
Technical Skills
Empowerment
Theatrical Improvisation
Jazz Improvisation
Social
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