Customer complaints or suggestions are often a valuable resource that can ultimately enhance customer relationships.
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Q4: One benefit of proactive customer service is
Q5: A significant function of customer service is
Q6: In order to win customers,excellent customer service
Q7: An example of a customer service in
Q8: Customer service should be the responsibility of
Q10: Enlightened service organizations anticipate the need for
Q11: Since all customers are equally attractive,a lost
Q12: The cost of retaining existing customers is
Q13: Many service organizations have comprehensive service recovery
Q14: Customer service refers to all customer-provider interactions,including
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