When compared to physical goods,services tend to be higher in
A)experience characteristics.
B)credence characteristics.
C)search characteristics.
D)both experience and credence characteristics.
E)all of these.

Question

Quizplus · Accepted Answer

Services tend to have both experience characteristics (such as the quality of interaction with the service provider) and credence characteristics (such as the difficulty of accurately evaluating the quality of the service). They may also have search characteristics (such as being easy to research and compare online), but this is less consistently true across all service categories.

When Compared to Physical Goods,services Tend to Be Higher in