Which of the following is used in frame-of-reference training?
A) Role playing of employee behaviors
B) Fictitious examples of worker performance
C) Actual examples of incorrect performance ratings
D) Previous performance appraisals conducted by managers

Question

Quizplus · Accepted Answer

Frame-of-reference training often uses fictitious examples of worker performance to help raters develop a common understanding of performance standards and improve the accuracy of their ratings.

Which of the Following Is Used in Frame-Of-Reference Training