Which of the following is a "microskill" that managers should use in employee appraisal interviews?
A) Using only open questions
B) Paraphrasing employees' responses
C) Discussing personal matters with employees
D) Maintaining a distinct manager/subordinate atmosphere

Question

Quizplus · Accepted Answer

Paraphrasing employees' responses is a microskill that demonstrates active listening and ensures that both parties are on the same page. Using only open questions may not provide enough structure for the conversation. Discussing personal matters with employees is inappropriate, and maintaining a distinct manager/subordinate atmosphere may create a barrier to effective communication.

Which of the Following Is a "Microskill" That Managers Should