Question 1

Gathering information that measures recent performance within the organization is part of the ________ management function.
A)motivating
B)controlling
C)influencing
D)organizing
E)planning

Accepted Answer

Controlling is the management function that involves monitoring and measuring progress towards organizational goals and taking corrective action, if necessary. Gathering information on recent performance is a key component of the controlling function.

Question 2

Which of the following situations best demonstrates an error made during the organizing stage of management?
A)LMN Tree has embarked on a new long-term project.Though the project is progressing,employees feel that there were many better ways to achieve the desired result.
B)Vista International took on a project at short notice and wasn't able to go into details of the strategy.As a result,some departments have clear objectives,while others do not.
C)The project team at Walton's is dissatisfied with the functioning of the department,but has no communication system through which they can convey their concerns to the management.
D)Though DLB's projects are usually very similar,employees have no way of comparing performance as there are no set standards.
E)Two teams at Crimson Blue had been working separately on a project for three weeks before they discovered that there was a lot of duplicated effort.

Accepted Answer

The situation described in option E shows that there was an error made during the organizing stage of management. The fact that two teams were working separately for three weeks before discovering duplicated effort indicates that there was a lack of coordination and communication between the teams, which could have easily been avoided with proper organization and planning.

Question 3

Which of the following is an error managers make during the organizing stage of management?
A)not exploring enough viable alternatives for reaching objectives
B)not establishing appropriate performance standards
C)establishing improper communication networks
D)not monitoring progress in carrying out plans
E)establishing inappropriate spans of management

Accepted Answer

Establishing inappropriate spans of management (option E) is an error that managers make during the organizing stage of management. Spans of management that are too wide or too narrow can lead to communication and coordination issues, which can ultimately affect the success of the organization. The other choices (A, B, C, and D) are errors that can occur in other stages of management, but not necessarily during the organizing stage.

Question 4

When devising goals for his team to achieve,which of the following points should Kevin consider most important?
A)his career goals
B)individual abilities
C)internal politics
D)organizational goals
E)employee goals

Accepted Answer

When devising goals for his team to achieve, Kevin should consider the organization's goals most important as they align with the overall purpose and direction of the company. While individual abilities and employee goals are important, they should be considered within the context of the organizational goals to ensure that they contribute to the success of the company. Internal politics and Kevin's career goals should not be the most important factors when setting team goals as they may not align with the overall goals and objectives of the organization.

Question 5

Which of the following is an error managers make during the controlling stage of management?
A)not establishing departments appropriately
B)not taking the time to communicate properly with organization members
C)establishing improper communication networks
D)not monitoring progress in carrying out plans
E)not exploring enough viable alternatives for reaching objectives

Accepted Answer

The controlling stage of management requires monitoring progress in carrying out plans. Failure to do so can result in deviations from plans going unnoticed and unchecked, potentially leading to larger problems down the line. Not establishing departments appropriately, not taking the time to communicate properly with organization members, and establishing improper communication networks are errors in the planning and organizing stages of management. Not exploring enough viable alternatives for reaching objectives is an error in the decision-making stage of management.

Question 6

Becky's department has seen a number of layoffs in the last two months,and employee morale is very low.This is affecting the work atmosphere and productivity is declining.In this situation,the department manager's primary task will be to ________.
A)organize
B)influence
C)control
D)monitor
E)plan

Accepted Answer

The department manager's primary task in this situation will be to influence the morale of the employees and improve the work atmosphere. While organizing, planning, monitoring, and controlling are important tasks, they may not be as critical as influencing employee morale and productivity in the face of recent layoffs.

Question 7

Which of the following is an error managers make during the planning stage of management?
A)not establishing departments appropriately
B)not emphasizing coordination of organization members
C)not exploring enough viable alternatives for reaching objectives
D)not monitoring progress in carrying out plans
E)not taking the time to communicate properly with organization members

Accepted Answer

All of the answer choices except C represent errors that may be made during the organizing, leading, or controlling stages of management rather than during planning. Not exploring enough viable alternatives for reaching objectives is a common mistake in the planning stage, as it can limit creativity and hinder progress towards achieving goals.

Question 8

Gayle has not established appropriate performance standards for her team.This is a fault in the ________ function of management.
A)organizing
B)influencing
C)controlling
D)monitoring
E)planning

Accepted Answer

Establishing appropriate performance standards is a key aspect of the controlling function of management, which involves setting benchmarks for performance and ensuring that organizational activities are proceeding according to plan.

Question 9

Motivating employees to perform better so that they can achieve the organization's goals is known as ________.
A)organizing
B)influencing
C)controlling
D)monitoring
E)planning

Accepted Answer

Motivating employees to perform better is a part of influencing, which is the process of getting people to do something in a desired manner in order to achieve common objectives. Option A, organizing, involves the process of setting up the organizational structure and allocating resources to achieve organizational objectives. Option C, controlling, involves monitoring activities to ensure they align with set standards and objectives. Option D, monitoring, involves keeping track of activities to ensure they are being performed according to plan. Option E, planning, involves the process of setting objectives and determining the courses of action to achieve them.

Question 10

________ can be defined as guiding the activities of organization members in appropriate directions.
A)Organizing
B)Influencing
C)Controlling
D)Monitoring
E)Planning

Accepted Answer

The definition given is more closely related to the concept of influencing rather than organizing, controlling, monitoring or planning.

Question 11

Which of the following statements is true for the management function?
A)It refers to the activities that make up the management process.
B)It is a one-time function in an organization.
C)It is a series of continuing and unrelated activities.
D)It involves and concentrates on reaching individual goals.
E)It does not consider the people aspect of organizations.

Accepted Answer

The management function refers to the activities that make up the management process, including planning, organizing, leading, and controlling. It is an ongoing and integrated series of activities, not a one-time function or a series of unrelated activities. The management function also involves considering the people aspect of organizations, such as motivating employees and building teams to achieve organizational goals. It is not solely focused on individual goals.

Question 12

________ involves choosing tasks that must be performed to attain organizational goals,outlining how the tasks must be performed,and indicating when they should be performed.
A)Organizing
B)Influencing
C)Controlling
D)Monitoring
E)Planning

Accepted Answer

Planning involves setting goals and objectives, determining the tasks that must be performed to achieve those goals, outlining how the tasks should be performed, and specifying when they should be performed. Planning helps to ensure that resources are used efficiently and that organizational goals are achieved.

Question 13

________ includes determining tasks and groupings of work.It should not be rigid,but adaptable and flexible to meet challenges as circumstances change.
A)Organizing
B)Influencing
C)Controlling
D)Monitoring
E)Planning

Accepted Answer

Organizing involves determining tasks and groupings of work. It should not be rigid, but adaptable and flexible to meet challenges as circumstances change.

Question 14

Roland,a firm believer in management policies,always manages his team by the book.His team members agree that he is more of a manager than a leader.This indicates that Roland should work on ________ his team.
A)organizing
B)influencing
C)controlling
D)monitoring
E)planning

Accepted Answer

The fact that Roland's team members see him as more of a manager than a leader suggests that he is not effectively inspiring or guiding his team towards a common goal. This indicates a need for him to work on influencing his team.

Question 15

Neil is the plant manager at Serieux Manufacturing.He has just been given the production targets for the month and has determined the activities necessary to achieve these.He now has to decide who will perform the various activities best so that the output will be maximized,and he must assign the activities to those workers.Neil is performing the ________ function of management.
A)organizing
B)influencing
C)controlling
D)monitoring
E)planning

Accepted Answer

Neil is assigning tasks to workers which falls under the organizing function of management. Organizing involves identifying and arranging the resources required to achieve the goals and assigning tasks to individuals or groups to utilize those resources effectively.

Question 16

Management strives to encourage individual activity that will ________.
A)promote the individual's growth
B)always produce outstanding results
C)utilize the maximum amount of resources
D)lead to reaching organizational goals
E)always generate the highest revenue

Accepted Answer

Management's main objective is to reach organizational goals, so it is logical that they would encourage individual activity that leads to achieving these goals.

Question 17

________ refers to all the organizational assets available for activation during the production process.
A)Supplies
B)Plans
C)Technologies
D)Strategies
E)Resources

Accepted Answer

Resources refers to all tangible and intangible assets of an organization, including human resources, financial resources, physical resources, and knowledge resources, available for activation during the production process. Supplies, plans, technologies, and strategies are subsets of resources.

Question 18

Jacob,an upper-level manager,recently saw a project fail because he did not establish objectives for all important organizational areas during the initial stages.Jacob made a mistake during the ________ stage of the management process.
A)organizing
B)influencing
C)controlling
D)monitoring
E)planning

Accepted Answer

Jacob's mistake was not establishing objectives during the initial stages, which indicates a failure in the planning stage of the management process.

Question 19

Seth,a manager in a growing organization,believes that creating departments leads to the formation of barriers in an organization.Not establishing departments appropriately can be a huge management mistake in the ________.
A)organizing process
B)influencing process
C)controlling process
D)monitoring process
E)planning process

Accepted Answer

The organizing process involves creating departments and structuring the organization. If departments are not established appropriately, it can lead to communication barriers and other inefficiencies.

Question 20

________ is the management function through which managers compare present performance to pre-established performance standards.
A)Organizing
B)Influencing
C)Controlling
D)Monitoring
E)Planning

Accepted Answer

Controlling involves the process of comparing actual performance to pre-established standards and taking corrective action as needed. This ensures that organizational goals are being met and tasks are being accomplished efficiently and effectively.

Quiz 1: Introducing Modern Management

Gathering information that measures recent performance within the organization is part of the ________ management function.

Which of the following situations best demonstrates an error made during the organizing stage of management?

Which of the following is an error managers make during the organizing stage of management?

When devising goals for his team to achieve,which of the following points should Kevin consider most important?

Which of the following is an error managers make during the controlling stage of management?

Becky's department has seen a number of layoffs in the last two months,and employee morale is very low.This is affecting the work atmosphere and productivity is declining.In this situation,the department manager's primary task will be to ________.

Which of the following is an error managers make during the planning stage of management?

Gayle has not established appropriate performance standards for her team.This is a fault in the ________ function of management.

Motivating employees to perform better so that they can achieve the organization's goals is known as ________.

________ can be defined as guiding the activities of organization members in appropriate directions.

Which of the following statements is true for the management function?

________ involves choosing tasks that must be performed to attain organizational goals,outlining how the tasks must be performed,and indicating when they should be performed.

________ includes determining tasks and groupings of work.It should not be rigid,but adaptable and flexible to meet challenges as circumstances change.

Roland,a firm believer in management policies,always manages his team by the book.His team members agree that he is more of a manager than a leader.This indicates that Roland should work on ________ his team.

Management strives to encourage individual activity that will ________.

________ refers to all the organizational assets available for activation during the production process.

Jacob,an upper-level manager,recently saw a project fail because he did not establish objectives for all important organizational areas during the initial stages.Jacob made a mistake during the ________ stage of the management process.

Seth,a manager in a growing organization,believes that creating departments leads to the formation of barriers in an organization.Not establishing departments appropriately can be a huge management mistake in the ________.

________ is the management function through which managers compare present performance to pre-established performance standards.