Question 1

Which of the following key dimensions of responsible management behavior is concerned with managers accepting criticism for mistakes and buffering their groups from excessive criticism?
A)behavior with upper management
B)personal attitudes and values
C)attitude toward and conduct with subordinates
D)behavior with people outside the organization
E)behavior with other groups

Accepted Answer

The answer of Which of the following key dimensions of...

Question 2

________ is the right to perform or command.
A)Responsibility
B)Authority
C)Delegation
D)Accountability
E)Centralization

Accepted Answer

Authority refers to the right to perform or command. Responsibility is the obligation to complete a task, delegation is the act of assigning a task to someone else, accountability is the responsibility for the outcomes of a task, and centralization refers to the concentration of decision-making power in a few individuals or groups.

Question 3

Barnard maintains that authority will be accepted under all the following conditions ,EXCEPT when ________.
A)the individual believes the order is consistent with the purpose of the organization
B)the individual can understand the order being communicated
C)the individual sees the order as compatible with his or her personal interests
D)the individual is mentally and physically able to comply with the order
E)the individual considers informal communication channels to be more credible than formal ones

Accepted Answer

Barnard argues that authority will be accepted when the individual believes the order is consistent with the purpose of the organization, can understand the order being communicated, sees the order as compatible with his or her personal interests, and is mentally and physically able to comply with the order. The exception is when the individual considers informal communication channels to be more credible than formal ones, which would undermine the authority of the formal communication channels.

Question 4

In terms of personal attitudes and values,responsible managers ________.
A)perform tasks that offer immediate rewards
B)always prioritize their subordinates' needs above everything else
C)conserve corporate resources as if the resources were their own
D)avoid terminating poor performers at all costs
E)take moderate to high risks to achieve organizational goals

Accepted Answer

Responsible managers conserve corporate resources as if the resources were their own because they hold themselves accountable for the efficient use of resources that ultimately benefits the organization. This reflects their personal attitudes and values towards responsible conduct. The other options do not necessarily reflect responsible attitudes and values of managers.

Question 5

According to Barnard,the character of communication by which an order is accepted by an individual as governing the actions that individual takes within the system is known as ________.
A)accountability
B)responsibility
C)authority
D)personal attitude
E)influence

Accepted Answer

According to Barnard, the character of communication by which an order is accepted by an individual as governing the actions that individual takes within the system is known as authority. Accountability refers to taking responsibility for one's actions, while responsibility refers to being accountable for a task or duty. Personal attitude and influence are not directly related to the concept of authority.

Question 6

Responsible managers make sure that any gaps between their areas and those of other managers are securely filled.Which of the following key dimensions of responsible management behavior is this classified under?
A)behavior with subordinates
B)behavior with upper management
C)behavior with other groups
D)behavior with people outside the organization
E)personal attitudes and values

Accepted Answer

This behavior is classified under "behavior with other groups," as it involves ensuring that there are no gaps or overlaps between one's area of responsibility and that of other managers. This requires collaboration and communication with other groups to ensure a cohesive and integrated approach to the organization's goals.

Question 7

The three main types of authority that can exist within an organization are ________.
A)line authority,staff authority,and formal authority
B)staff authority,informal authority,and formal authority
C)line authority,staff authority,and functional authority
D)line authority,functional authority,and formal authority
E)formal authority,informal authority,and functional authority

Accepted Answer

The three main types of authority within an organization are line authority, staff authority, and functional authority. Line authority refers to the direct chain of command, staff authority involves advisory roles, and functional authority grants specific rights over activities in other departments.

Question 8

Lisa recently joined the HR department at Tandem Corp,a cycle manufacturing firm.In her role as an HR executive,she is responsible for answering all employee queries on payroll issues.In this scenario,Lisa has a(n)________.
A)consultative responsibility
B)specific responsibility
C)latent responsibility
D)operating responsibility
E)general responsibility

Accepted Answer

Lisa has a specific responsibility, as her role as an HR executive is specifically to answer employee queries on payroll issues.

Question 9

In terms of their attitude toward and conduct with subordinates,responsible managers ________.
A)share the responsibility of managing their work groups with other employees
B)pass praise and credit along to subordinates
C)avoid terminating poor performers at all costs
D)always prioritize their subordinates' needs above everything else
E)stay close to problems,but distance themselves from routine work activities

Accepted Answer

Responsible managers pass praise and credit to their subordinates, which shows that they have a positive attitude towards them. The other options either do not reflect responsible behavior or are not universally applicable to all situations.

Question 10

According to Barnard,a manager's commands will be accepted over the long term if ________.
A)informal communication channels are used
B)an indirect line of communication exists between managers and subordinates
C)the command is authenticated as coming from a manager
D)a chain of command does not exist
E)the manager uses formal communication lines for business and personal matters

Accepted Answer

Barnard emphasizes the importance of authenticity of commands i.e., the commands must be authenticated as coming from a manager. This means that subordinates must perceive the commands as legitimate and coming from someone who has the authority to issue them. Without this authentication, subordinates may not comply with the manager's orders over the long term. Thus, option C is the best choice.

Question 11

Which of the following is NOT one of the four key dimensions for appraising manager responsibility?
A)behavior with upper management
B)behavior with other groups
C)behavior with subordinates
D)behavior with stockholders
E)personal attitudes and values

Accepted Answer

The four key dimensions for appraising manager responsibility are behavior with upper management, behavior with other groups, behavior with subordinates, and personal attitudes and values. Behavior with stockholders is not one of the key dimensions.

Question 12

Rupert is the business head at Micron Softwares.The firm has set its revenue target for the year at $5 million.Rupert will have to ensure that this financial target is met by providing necessary direction and guidance to the different department heads who are directly responsible for the execution of the work performed by their departments.In this scenario,the organization's various department heads have a(n)________.
A)operating responsibility
B)consultative responsibility
C)tacit responsibility
D)latent responsibility
E)specific responsibility

Accepted Answer

Operating responsibility refers to the responsibility of those who are directly involved in the execution of work and achieving the organization's goals, such as department heads. In this scenario, the department heads have the operating responsibility to ensure that their departments contribute towards achieving the revenue target. The other choices are not applicable in this scenario. Consultative responsibility is when someone provides advice or recommendations but does not have direct responsibility for the outcome. Tacit responsibility and latent responsibility are not commonly used business terms. Specific responsibility is too vague and does not capture the whole scope of the department heads' responsibility in this scenario.

Question 13

The most fundamental authority in an organization,consisting of the right to make decisions and to give orders concerning the production,sales,or finance-related behavior of subordinates,is known as ________.
A)functional authority
B)staff authority
C)traditional authority
D)line authority
E)informal authority

Accepted Answer

Line authority is the most fundamental authority in an organization, as it involves the direct control over subordinates' behavior, decision-making, and production. Functional authority is limited to specific functional areas, staff authority provides support and advice but not direct control, traditional authority is based on traditional roles or positions, and informal authority is not recognized by the organization.

Question 14

According to Barnard,in order to enhance the probability of acceptance of authority,communication channels should be ________.
A)formal
B)informal
C)lateral
D)customized
E)culturally fair

Accepted Answer

According to Barnard, formal communication channels enhance the authority and acceptance of the decisions made by those in positions of authority. These channels establish clear lines of communication and provide a structure for decision-making processes.

Question 15

A manager who is directly responsible for executing a function has a(n)________.
A)general responsibility
B)specific responsibility
C)operating responsibility
D)cyclical responsibility
E)consultative responsibility

Accepted Answer

Operating responsibility refers to the direct responsibility for executing a function or task. It is different from general responsibility, which involves oversight and decision-making, and consultative responsibility, which involves providing advice and recommendations but not directly executing tasks. Cyclical responsibility is not a commonly used term in management. Specific responsibility could also be a possible answer, but it is more general and could apply to any type of responsibility, not just operating responsibility.

Question 16

A manager responsible for executing a limited portion of a function has a(n)________.
A)general responsibility
B)specific responsibility
C)operating responsibility
D)organizational responsibility
E)consultative responsibility

Accepted Answer

A manager responsible for executing a limited portion of a function has a specific responsibility, as their duties and tasks are focused on a particular area or aspect of the organization's operations. This is in contrast to a manager with general responsibility who oversees a broader range of functions or departments within the organization.

Question 17

A certain IT company has a legal services department which is responsible for providing timely assistance and advice on matters relating to contracts,liability,governance,and regulations.Which of the following types of authority do the legal advisors within this organization possess?
A)line authority
B)functional authority
C)staff authority
D)traditional authority
E)informal authority

Accepted Answer

The legal advisors within the organization possess staff authority as they provide assistance and advice to other departments in the organization. They do not have direct control over any particular function or department like line authority, nor do they have expertise in a particular area such as functional authority. Traditional and informal authority are not relevant in this context.

Question 18

Which of the following would be least likely to enhance acceptance of a manager's commands?
A)use of the complete chain of command to issue orders
B)possession of adequate communication channels
C)use of informal communication channels
D)direct line of communication between manager and subordinate
E)possession of adequate communication skills by the manager

Accepted Answer

The use of informal communication channels would be least likely to enhance acceptance of a manager's commands because it undermines the formal authority of the manager and can lead to misunderstandings or information distortions. The other options listed could potentially enhance acceptance of a manager's commands by ensuring clear and effective communication and preserving the hierarchical structure of the organization.

Question 19

Which of the following statements is true about authority?
A)It is the obligation to perform assigned activities.
B)It allows its holder to influence the actions of others through indirect means.
C)It is the holder's self-assumed commitment to handle a job to the best of his or her ability.
D)It allows its holder to allocate the organization's resources to achieve organizational objectives.
E)It guarantees that a specific command will be obeyed.

Accepted Answer

Authority is the right to make decisions, direct the work of others, and allocate resources to achieve organizational objectives. Therefore, option D is the correct statement about authority. Option A refers to responsibility, option B refers to influence, option C refers to a personal commitment, and option E refers to power.

Question 20

Bay Industries has a small-scale shoe manufacturing plant which has encountered a high number of product defects in the past several months.The quality control team studies the problem and recommends that the production manager change one of the company's suppliers of leather.In this scenario,the quality control team has ________.
A)staff authority
B)line authority
C)functional authority
D)traditional authority
E)informal authority

Accepted Answer

The quality control team has staff authority, which means they provide advice, recommendations, and support to line managers but do not have the authority to make final decisions on operations or changes in procedures.

Quiz 11: Responsibility, Authority, and Delegation

Which of the following key dimensions of responsible management behavior is concerned with managers accepting criticism for mistakes and buffering their groups from excessive criticism?

________ is the right to perform or command.

Barnard maintains that authority will be accepted under all the following conditions ,EXCEPT when ________.

In terms of personal attitudes and values,responsible managers ________.

According to Barnard,the character of communication by which an order is accepted by an individual as governing the actions that individual takes within the system is known as ________.

Responsible managers make sure that any gaps between their areas and those of other managers are securely filled.Which of the following key dimensions of responsible management behavior is this classified under?

The three main types of authority that can exist within an organization are ________.

Lisa recently joined the HR department at Tandem Corp,a cycle manufacturing firm.In her role as an HR executive,she is responsible for answering all employee queries on payroll issues.In this scenario,Lisa has a(n) ________.

In terms of their attitude toward and conduct with subordinates,responsible managers ________.

According to Barnard,a manager's commands will be accepted over the long term if ________.

Which of the following is NOT one of the four key dimensions for appraising manager responsibility?

The most fundamental authority in an organization,consisting of the right to make decisions and to give orders concerning the production,sales,or finance-related behavior of subordinates,is known as ________.

According to Barnard,in order to enhance the probability of acceptance of authority,communication channels should be ________.

A manager who is directly responsible for executing a function has a(n) ________.

A manager responsible for executing a limited portion of a function has a(n) ________.

A certain IT company has a legal services department which is responsible for providing timely assistance and advice on matters relating to contracts,liability,governance,and regulations.Which of the following types of authority do the legal advisors within this organization possess?

Which of the following would be least likely to enhance acceptance of a manager's commands?

Which of the following statements is true about authority?