Which of the following is appreciated by readers when receiving a bad-news message?
A) Bad news presented without any alternative solution being offered
B) Direct delivery of the message without explanations
C) A bluntly worded explanation of what went wrong
D) A gradual introduction to the message's main negative point
E) An explanation that does not cushion the message's main negative point

Question

Quizplus · Accepted Answer

A gradual introduction to the message's main negative point is appreciated because it helps to prepare the reader emotionally and mentally for the bad news, making it easier to accept and understand.

Which of the Following Is Appreciated by Readers When Receiving