Which of the following is the last step to be taken while outlining your claim message?
A) To present enough of the facts to permit a decision
B) To end positively-friendly but firm
C) To seek corrective action
D) To directly present the claim
E) To identify the situation and lead into the problem

Question

Quizplus · Accepted Answer

Ending the claim message positively with a friendly but firm tone is the last step to take while outlining your claim message. This helps to maintain a good relationship with the recipient while conveying the seriousness of the issue.

Which of the Following Is the Last Step to Be