Which of the following is the most appropriate beginning for a typical routine inquiry message?
A) An explanation of a problem or situation
B) A buffer designed to set up persuasive efforts
C) An persuasive opening using the indirect approach
D) A brief statement to orient the reader
E) An off-subject, friendly introduction

Question

Quizplus · Accepted Answer

Beginning with a brief statement to orient the reader is the most appropriate way to start a routine inquiry message. It helps the reader understand the purpose of the message and sets the tone for the rest of the communication. An explanation of a problem or situation or a buffer designed to set up persuasive efforts is not necessary in a routine inquiry message. Using a persuasive opening using the indirect approach is not appropriate for inquiry messages, and an off-subject, friendly introduction is too informal.

Which of the Following Is the Most Appropriate Beginning for a Typical