CRM systems help fulfill prospect and customer responses and requests by doing all of the following except:
A) Mailing out additional marketing materials
B) Providing product information
C) Capturing relevant information for the CRM database
D) Quickly scheduling sales contacts

Question

Quizplus · Accepted Answer

CRM systems are not designed to mail out additional marketing materials, but rather to manage customer interactions, capture relevant information, and quickly schedule sales contacts.

CRM Systems Help Fulfill Prospect and Customer Responses and Requests