A company can boost its profits _______________ by increasing its annual customer retention by only _______________.
A) 8 percent, 10 percent
B) 100 percent, 2 percent
C) 5 percent, 58 percent
D) 85 percent, 5 percent

Question

Quizplus · Accepted Answer

Increasing annual customer retention by even a small percentage can significantly boost a company's profits, often by a much larger percentage. This is because retained customers tend to buy more over time and can be cheaper to sell to than acquiring new customers.

A Company Can Boost Its Profits _______________ by Increasing Its