A check-in kiosk at the airport would be what type of CRM application?
A) Inbound telesales
B) Customer touching
C) Outbound telesales
D) Sales
E) Customer facing

Name: A check-in kiosk at the airport would be what type of CRM application? A) Inbound telesales B) Customer touching C) Outbound telesales D) Sales E) Customer facing
Brand: Quizplus
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Question

Quizplus · Accepted Answer

A check-in kiosk is a self-service tool that allows customers to interact directly with the system, making it a customer touching CRM application.

A Check-In Kiosk at the Airport Would Be What Type