_____ are simple tools for answering repetitive customer questions.
A) Personalized Web pages
B) Customized products and services
C) Frequently asked questions
D) E-mail systems
E) Automated response systems

Question

Quizplus · Accepted Answer

Frequently asked questions (FAQs) are specifically designed to answer repetitive customer questions. They are an effective way of providing customers with the information they need quickly, without having to contact customer support. Personalized web pages, customized products and services, e-mail systems, and automated response systems, while potentially useful for customer service, are not necessarily designed to answer repetitive customer questions.

_____ Are Simple Tools for Answering Repetitive Customer Questions