An approach to quality which emphasizes constant innovation, use of statistical methods and commitment to training in the fundamentals of quality assurance is method attributed to General Douglas MacArthur.

Question

Quizplus · Accepted Answer

This approach is actually known as Total Quality Management (TQM) and was popularized in the 1980s, long after General MacArthur's time. TQM was developed by multiple quality experts and practitioners, and is not attributed to one individual.

An Approach to Quality Which Emphasizes Constant Innovation, Use of Statistical