_________ CRM systems engage customers in collaborative conversations to provide mutually beneficial value in a trusted and transparent manner.
A) Mobile
B) On-demand
C) Open-source
D) Real-time
E) Social

Question

Quizplus · Accepted Answer

Social CRM systems aim to engage customers in collaborative conversations that provide mutual benefit in a trusted and transparent manner. These systems use social media platforms to connect with customers and build relationships, providing a more personalized and interactive experience for customers.

_________ CRM Systems Engage Customers in Collaborative Conversations to Provide