You go to the local electronics store to purchase a tablet, and the sales guy talks you into buying a laptop. This is an example of _________.
A) Bundling
B) Cross-selling
C) Targeting
D) Upselling

Question

Quizplus · Accepted Answer

Upselling is the act of convincing a customer to purchase a more expensive product than the one they originally intended to buy. In this scenario, the sales guy is persuading the customer to buy a more expensive laptop instead of the tablet they intended to purchase.

You Go to the Local Electronics Store to Purchase a Tablet