__________ is NOT related to SFA.
A) A contact management system
B) A sales lead tracking system
C) Configurators
D) Inbound teleservice
Correct Answer:
Verified
Q16: Location-based service notifications work well for the
Q17: Data warehouses, data mining, DSS, and other
Q18: Companies CANNOT use technology to _ customers.
A)
Q19: The _ approach is designed to achieve
Q20: Low-end CRM system are designed for enterprises
Q22: A(n) _ CRM system is an interactive
Q23: You go to the local electronics store
Q24: Priceline's new strategy did NOT involve _.
A)
Q25: _ CRM systems engage customers in collaborative
Q26: _ is NOT a problem associated with
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