The ability to get things done through positive interpersonal relationships outside the formal organization is known as:
A) informal authority.
B) the use of power.
C) political skill.
D) the use of expert knowledge.

Question

Quizplus · Accepted Answer

Political skill refers to the ability to effectively understand others and use this understanding to influence them to act in ways that enhance personal or organizational objectives, often through positive interpersonal relationships outside the formal organizational structure.

The Ability to Get Things Done Through Positive Interpersonal Relationships