An organization is most likely to pursue a personalization approach to knowledge management when ________.
A) the different functions in the organization provide standardized information which can be used by other functions for mutual adjustment
B) the organization wants to collect, analyze, and store knowledge in databases where it can be retrieved easily by users who input organization-specific commands and keywords.
C) the organization operates in a rapidly changing technical environment and provides customized products and solutions to clients
D) the organization wants to implement standard rules and operating procedures

Question

Quizplus · Accepted Answer

Personalization approach to knowledge management is most suitable for organizations that operate in rapidly changing environments and provide customized products and solutions to clients. This approach focuses on capturing and transferring knowledge through direct interaction and collaboration among individuals or groups. This helps in meeting the specific needs of clients and staying up-to-date with changing market trends. Options A, B, and D are not related to personalization approach to knowledge management.

An Organization Is Most Likely to Pursue a Personalization Approach