A manager catches an employee coming in late for work, and therefore decides that a new company-wide policy regarding work timings should be implemented in order to improve productivity. Which of the following cognitive biases is being experienced by this manager?
A) groupthink
B) illusion of Control
C) frequency
D) ego-defensiveness

Question

Quizplus · Accepted Answer

The manager is experiencing the frequency illusion bias, where a single instance (the employee coming in late) is perceived as a common occurrence, leading to the decision to implement a new company-wide policy based on this one observation. This bias involves overestimating the frequency or importance of an event.

A Manager Catches an Employee Coming in Late for Work