Question 1

A newspaper faced allegations of publishing a half-baked story, and the issue led to a lawsuit. The editor learned that the journalist who wrote the story did not cover the background details of the news story. What should the reporter do to avoid such an issue in the future?

Accepted Answer

To avoid publishing half-baked stories in the future, reporters should strive to provide complete information. This includes covering background details and ensuring that all relevant facts are included in the story. Being truthful and writing with clarity are also important, but providing complete information is the key to avoiding issues of this nature. Writing in a pleasant manner is not as relevant to addressing this problem.

Question 2

Examine the need for a person to disclose complete information to a lawyer or a doctor. How does it benefit the person and the professional? What constitutes an ethical and effective conversation?

Accepted Answer

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Question 3

A flight attendant was called in for questioning following complaints of unpleasant service on a long-distance flight. The HR manager never gave her an opportunity to explain that she had been on two long-distance flights back-to-back and, hence, had been exhausted on that particular flight. Seeing that he was not listening to her, the flight attendant folded her hands and leaned back in her chair. This action effectively closed their communication. The flight attendant's action can be classified in which category of kinesics?

Accepted Answer

Regulators are nonverbal behaviors that control, maintain, or modify the interaction between communicators. In this scenario, the flight attendant's action of folding her hands and leaning back in her chair was a nonverbal cue indicating that she was closing off communication, effectively regulating the flow of the interaction by signaling disengagement or a lack of openness to further discussion.

Question 4

Analyze the various techniques by which a person can manage his or her anxiety while communicating with others in an organizational setting.

Accepted Answer

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Question 5

What nonverbal message does the architecture of an organization's building convey? Describe fixed space and movable architecture and the message it communicates to others.

Accepted Answer

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Question 6

How can oculesics help during an interview?

Accepted Answer

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Question 7

After a series of meetings between the presidents of two countries ended in deadlock, the respective foreign affairs secretaries were called in to negotiate terms of trade and commerce.The presidents were not willing to budge from their respective stances to find a middle ground that would benefit both parties. What was the primary cause for the deadlock in negotiations?

Accepted Answer

The primary cause for the deadlock in negotiations was mutual misunderstanding with disagreement. The presidents were not willing to compromise their stances, indicating a lack of agreement, while the mutual misunderstanding further added to the impasse.

Question 8

The office manager helped the event management team organize the annual meeting. The HR manager recognized the person's flair for event management activities, and suggested the office manager take a three-week internship and join the event management team. What type of message did the HR manager convey?

Accepted Answer

The HR manager's suggestion for the office manager to take an internship and join the event management team is a human relations message, as it focuses on the individual's development and potential career path within the organization, emphasizing interpersonal relations and support.

Question 9

Assess the various message tactics that can be used in business and professional settings.

Accepted Answer

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Question 10

As part of a promotion for the awareness of communicable diseases in a rural area, Willy, a medical intern, was asked to educate the locals. After a small presentation, Willy asked a few questions to check their understanding of what he spoke about. The locals were not able to answer one single question as they were not familiar with most of the medical terms that Willy used in his presentation. This type of language is called

Accepted Answer

Jargon refers to specialized language used within a particular field or profession that may not be easily understood by those outside of it. In this case, Willy used medical jargon that was not familiar to the locals, making it difficult for them to understand his presentation.

Question 11

How does paralanguage play a major role in personal and official communication? Why is paralanguage effective in interpreting communication?

Accepted Answer

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Question 12

Examine the need for using language effectively, particularly in business and professional settings. Why is it important to think about the setting in which messages will be sent and received?

Accepted Answer

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Question 13

Examine the different zones in proxemics and analyze the ethical issues involved in the workplace. Furthermore, examine the results of Hall's research assuming he had included women and foreseen the globalization of business.

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Question 14

Examine the various guidelines that can help improve the effectiveness of verbal and nonverbal skills, which are necessary for effectual communication. Evaluate the relevance of such guidelines in the modern global workplace.

Accepted Answer

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Question 15

How do an organization's messages serve the purpose of achieving success in its line of business?

Accepted Answer

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Quiz 5: Verbal and Nonverbal Skills