According to a study by Spriggs,the two categories of performance measures to audit channel members are:
A) Financially based and sales based.
B) Psychologically based and numbers based.
C) Logically based and analytically based.
D) Outcome based and behavior based.
E) Volume based and service based.

Question

Quizplus · Accepted Answer

Outcome-based and behavior-based measures are the two categories of performance measures to audit channel members according to Spriggs. Outcome-based measures focus on the results achieved, while behavior-based measures assess the actions and processes leading to those results.

According to a Study by Spriggs,the Two Categories of Performance