A commitment to excellence should begin:
A) at the start of the college career
B) after graduation from school
C) once a person becomes a manager
D) at the beginning of ones hospitality career
Correct Answer:
Verified
Q1: In the book, "Service America" there are
Q2: A guest is anyone who:
A)travels further than
Q3: When, "…someone in the back of the
Q4: Approximately what percentage of the U.S. economy
Q6: According to the National Restaurant Association, when
Q7: Based on the book "At America's Service,"
Q8: Which of the following is not part
Q9: TQM or Total Quality Management is:
A)difficult to
Q10: The difference between TQM (total quality management)
Q11: Empowerment is:
A)very risky for the hospitality industry
B)allowing
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