An employee serving a guest will most often work in the ________.
Correct Answer:
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Q16: In the hospitality industry, perishability means:
A)it is
Q17: Guest loyalty is:
A)keeping guests happy and returning
Q18: Which of the following would not be
Q19: Moments of truth are:
A)infrequent in the hospitality
Q20: Since it's introduction, the pineapple has been
Q22: Which of the following could be considered
Q23: A housekeeper cleaning a room, a server
Q24: A _ is someone who receives or
Q25: The _ represents the employees that are
Q26: We have a 1,400 room hotel and
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