Guest loyalty refers to the efforts made by a business to ensure that customers are happy and want to return in the future. This can include things like providing excellent customer service, offering loyalty programs or discounts, and creating a pleasant environment. Options B, C, and D are not accurate definitions of guest loyalty.

Solved

Guest Loyalty Is

Question 17

Multiple Choice

Guest loyalty is:

A) keeping guests happy and returning as future guests
B) over booking reservations for regular customers and giving them priority
C) not important if you have great food
D) putting regular customers before first-time customers

Correct Answer: